Frequently Asked Questions

We love to help you

Rusty Grocer is a locally owned and operated family business. 

Operating from Prestons we offer same day market fresh, hand-picked and packed, fruit and vegetable boxes delivered direct to you. An order with us financially supports Australian farmers.

We hope the following information helps answer any questions you may have.

We love to help you

Visit our website and click the ‘Order Now’ button. Complete your details and we will send you a confirmation via email.

If you have ordered a $80 family box, we ask the yoghurt and juice be put in the fridge ASAP. For this reason we ask you to be home. If not, we ask you to leave out a cooler bag with ice bricks for the cold items.  If you have ordered one of our other box types, we will leave at your door in a safe place and notify you by phone of delivery if you are not home.

No not at this stage, but potentially down the track we may do so.

A. Our $80 mixed fruit & veg box is a ‘family sized box’ and includes 2 litres of Eastcoast Juice fresh orange juice, bread of the week (changes each week) & our own handmade Greek Yoghurt.

A. Our $50 mixed box is smaller in size to our $80 box and is suitable for a single/ couple. It DOES NOT have any juice, bread or yoghurt.

A. Our $50 FRUIT ONLY box is packed with seasonal fruit only and is perfect for families that love their fresh fruit.

A. Our $50 VEG ONLY box is packed with seasonal vegetables only and is perfect for families that love their fresh vegetables.

A. Our $50 Keto box is handpicked with Keto friendly vegetables and the odd addition of suitable fruits like blueberries, lemons, limes when available.

A. Our $80 mixed box is large and we suggest it suits a family of 4 for the week. 

A. Our $50 mixed box is suitable for a single/ couple for the week.

A. Our $50 FRUIT ONLY, $50 VEG ONLY and $50 Keto boxes are perfect extra boxes to compliment your existing order or for larger families that enjoy their fresh produce.

NB: Appetites and times that you are home for meals may vary but as a guide we have found that is accurate.

The contents of the box will vary slightly each week due to seasonal changes and quality at the markets on the day of shop. As a guide the staples will be:

Zucchini, Lettuce, Cucumber, Capsicum, Carrots, Onions, Sweet Potato, Potato, Tomato, Punnet Tomato, Mushrooms, Broccoli, Pineapple, Watermelon, Bananas, Apples, Oranges, Peaches, Pears. This will vary slightly with other market specials as they arise week to week and seasonal availability. For example, herbs, mangoes, melons, celery, spinach, pumpkin, plums, baby spinach, beans, corn, strawberries, squash, grapes may be used instead of some other items if in season. QUALITY of produce on the day is our priority. 

Our $80 family box also includes 2 litres of Eastcoast Juice, our own handmade Greek Yoghurt and Bread (Turkish/ Pane di Casa/ Sourdough for example).

We source our eggs from ?? (still to be determined)

The produce is purchased and hand packed in bulk which allows us to offer a large variety of produce at an affordable price point.  We will have staples available to be added to your box, and naturally weekly specials.

The juice is 100% oranges. We have had a great relationship with Eastcoast Juice for many many years.

The yoghurt is 100% milk and culture added. Made by our own multi  award-winning chef. Best consumed in 5-7 days.

The produce is purchased from the markets early on most mornings and delivered to clients same day. We don’t store any produce as we are not a shop, we buy only for what is ordered.

No. You can order once, order weekly or fortnightly. When you order online you can set-up a recurring order if you prefer

If you are paying by Direct Deposit to our bank account, we ask you to transfer funds no later than close of business the night before your order is to arrive. Banking details are provided when you order.

Alternatively, when you order online you can pay with your credit/ debit card.

Our priority is to offer produce that is affordable and represents value for money for our supportive families. For this reason, the produce is not organic.

Yes, we ask you to leave your box out for collection with your next delivery.

Yes, we offer $10 off your when you refer a friend and they order. Be sure to let us know your friends name. There is no limit to the number of people you can refer, however there is a maximum of $10 off your box each week. That is, if you order an $80 box you will pay $70, when your friend has also ordered.

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